Terms & Conditions

Thank you for using our Services. These terms and conditions govern your use of our website, call center, and any other associated or supplemental services.

Booking and Confirmation

Additional Passenger's Luggage and Belongings

Additional Drop-Offs, and Pickups Policy

Disclaimer and Liability

Festival reservations

Vehicle Size

Fares and Payment

Although using our services is initially free, we retain the right to introduce charges for them in the future. Users will be informed if fees are implemented and will be given the choice to either continue using the services or stop using them. For verification, the user’s credit card may be temporarily charged up to $1.00. All payments, including service fees and any relevant taxes, are the user’s responsibility.

Metered fares, tolls, and ride-related extras may also be charged, with some areas charging a 5% service charge. If a third-party payment processor is used, transactions are subject to the processor’s terms and conditions. Transaction details will be handled by the provider in compliance with its Privacy and Cookie Notice.

Payment Methods

At the time of transfer, monetary payments can be paid to the driver.
Online payment options for reservations include PayPal, debit cards, and credit cards.

Pickups at the Airport and Flight Delays

No Show Charges


Changes or cancellations must be made at least three hours before the scheduled time. If you don’t, you can be charged cancellation or deposit retention fees. Refunds are subject to certain conditions:

Toll Charges

There may be a toll on top of the prices stated.

Waiting Time